Service Advisor

Current service advisors are strongly encouraged to apply.
Eligible applicants may qualify for a sign-on bonus!

Job Description

We are seeking a motivated and customer-focused Service Advisor to join our team. This position plays a key role in ensuring customer satisfaction and maintaining smooth daily service operations.

Responsibilities:

• Greet customers and check in vehicles.
• Answer phone calls and schedule service appointments.
• Discuss service outcomes and manage scheduling for drop-offs and pick-ups.
• Coordinate with technicians and staff to ensure accuracy of the service schedule.
• Communicate updates or changes in service status to customers.
• Explain services performed, review costs, and process customer payments.

Requirements:

• Excellent customer service, interpersonal, and communication skills.
• Strong organizational and decision-making abilities.
• Ability to communicate effectively with technicians, customers, and management.
• Valid U.S. driver’s license.

No automotive experience? No problem! We are willing to train the right customer-service-oriented candidate.

Questions about the job?
Please contact Dan Lee or Bradley Johnson at 701-223-2190

Job Details

Job Type: Full-time
Pay: $42,000 – $55,000 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Shift:

• 10-hour shifts
• No nights
• Rotating shifts

Work Days:

• Rotating weekends
• Weekends as needed

Location:

Bismarck, ND 58503
Applicants should be able to reliably commute or plan to relocate before starting work (Required).

License/Certification:

Driver’s License (Required)

Work Location: In person