Reviews and Testimonials

Went in for some maintenance and came out a week later with a new vehicle. Jenny and every person you meet and deal with at Theel are the best. And when I drive away I know that they are just a phone call away if I ever need anything!

Brad and the entire team were excellent to work with. Highly recommend.

Good old fashion customer service is alive and well I’m happy to report! The team at Cedric Theel Toyota did an amazing job especially Tyler and Cody. They made the purchasing process so easy.!! Big shout out to Cedric Theel Toyota!!

Excellent customer service and attention to detail!

Chris (service technician) and Michael (service advisor) were both helpful with an issue I had. Chris really went above and beyond today. Five stars for customer service and professionalism.

All of the employees I interacted with here were kind and helpful with any questions that I had or help I needed. Hunter was my salesman and he was great. The sales manager Cody was great too except he did talk over me once which I found to be a bit rude, but maybe he was just in a rush. Granted the vehicle I purchased was used and a fresh trade in so maybe they felt rushed, but whoever did the detailing didn’t do the best job being as there was still garbage on the floor in the back and crumbs under the seats. I am unsure whether or not this dealership details vehicles themselves or sends them somewhere else. Also there was some wires disconnected from the VSV, so whoever inspected the vehicle to make sure it was mechanically good didn’t do the best job. However Cedric Theel Toyota was quick to resolve those issues free of charge!

I recntly had my Jeep Compass repaired in the body shop. The experience was fantastic. They contaçted me in a timely fashion to keep me informed. The work was completed totally to my satisfaction. This is the second vehicle I've had them fix and I was very satisfied both times. I strongly suggest them for your body work needs.

Highly recommend both Toyota's products and this specific dealership. Bought a 2025 4Runner through Cedric. Brad, the sales manager, and finance manager were all awesome to work with. Gave me a very fair trade in on my truck without nickel-and-dimeing me on the trade. And they let me take the test drive by myself. Wish we would have started our car search with this dealership instead of wasting our time at the Edie dealerships in town. There is a reason we only have Toyota vehicles now.

Excellent

Dropped my car off today to have the windshield replaced — kids in tow — and was immediately met with kindness and support that went above and beyond. The team helped me unload my kiddos and even sat with them while I got everyone settled. Just as things started to calm down, one of my little ones had a blowout (because, of course — mom life!), and one of the amazing ladies in the admin department hung out with my baby while I handled the situation. Their patience, warmth, and willingness to help turned what could have been a stressful moment for me into a smooth experience. These folks are not only professional, but they’re also incredibly family-friendly and understanding. As a busy working mom, I can’t thank this team enough for their help and kindness. It truly made all the difference!

Amazing people and the service over the phone was fantastic thanks 🙏

Dropped off my vehicle for service, as they were going to "try" and squeeze me in, which is awesome in itself. Waited for the courtesy car, which was stuck in the wonderful Bismarck road construction. After seeing I had been sitting a while, Mr. Theel offered me a ride back to work. VERY awesome and much appreciated. He definitely didn't have to do this, but did. Thank you!

Brad Rosenfeld was my salesman. He was easy to work with. Easy to get ahold of, and always willing to answer questions. They have a great team at Cedric Theel Toyota. We have done business there before and will do so in the future.

Had an amazing experience with these guys today! 😁💕 Will return in the future, highly recommend! U guys are Awesomesauce!

⭐️⭐️⭐️⭐️⭐️ You can never go wrong with Cedric Theel in Bismarck! 🙌 The staff were absolutely awesome — Oscar, Jenny, Sam, and Cody were all kind, patient, and very accommodating. The entire process was smooth and stress-free — from choosing the car to signing the paperwork. The best part? They even picked us up at the airport! 🚗✈️ That thoughtful gesture saved us the hassle of getting an Uber or Lyft just to reach the dealership. Truly above and beyond service. Highly recommend this team for anyone looking for a great car-buying experience! 👏👏

Tyler did a great job, was very nice and professional

Tyler & Cody made this experience the best I’ve ever had. It was seamless and they went above and beyond to take good care of our family and our purchase of our truck. Thank you guys.

Tyler was great to work with on this purchase. Helped me get into the best Tacoma for my needs by having me drive a couple different ones. His knowledge is outstanding on the Toyota line up. It’s always a pleasure to work with Tyler on new purchases. I now own a 2025 Tacoma and a 2023 Tundra I bought from Tyler and couldn’t be happier. Everyone at Cedric Theel Toyota makes you feel like you’re part of there Family! Thanks again Tyler

We've been Cedric Theel customers for several years and cars now. We've have had nothing but excellent service and awesome cars from Cedric Theel Toyota. Thanks Brad!

I always have a good experience at Cedric Theel. The staff are all friendly and willing to take their time to help so I get what I my looking for. Highly recommend.