Brad Rosenfeldt was great to work with. He answered all of my questions. I felt valued and taken care of as a customer. Working with Cody in finance was also a good experience. He answered all the questions and gave insight as needed. Thank you, Brad & Cedric Theel, for all the help when purchasing my new 4Runner!
Cedric Theel once again provided excellent customer service!! We noticed 2 engine warning lights as we were leaving on a trip and pulled into Cedric Theel early AM without an appointment. Keegan and the Service Department were so accommodating. The problems were quickly corrected so we could safely continue our trip. The customer service at Cedric Theel is outstanding!!
I appreciate the care my Toyota Highlander and I have the small accident And they fix the very good After four months I had a small issue And I call If it’s the right away well taken care of and if any issue arise, I have the option to take care of it. Staff is friendly and helpful, assuring our is taken care of during our visits.Thanks 🙏
Best dealership ever. The sales staff is top shelf and thrive on customer satisfaction. You see it in the sales person, sales manager, and finance team. Simply outstanding!We also have all our service, maintenance, and repairs completed at Cedric Theel Toyota. These folks do it right every time.
I appreciate the care my Toyota Sienna receives when the oil is changed. The all points maintenance check that is done assures me that the van is well taken care of and if any issue arise, I have the option to take care of it. Staff is friendly and helpful, assuring our van is taken care of during our visits.
Even though we live 273 miles away, the trip to Theel Toyota was everything we hoped it would be plus more. Though I do have to say if it wasn't for Bradley, we would have never made the trip!!Our deal with the dealership started by chatting via text with Bradley. He was quick to reply, extremely courteous, kind, and even connected with us on a personal level. After arriving to the dealership, we were greatest warmly and after a couple hours, we were talking with multiple people like we were long time friends. Tyler and Cody made the buying process a breeze and Tyler spent some time explaining as much as we could handle on our new vehicle. Bottom line, Cedric Theel Toyota should give lessons to every other dealership on how to treat their customers.
I'm from out of state and my Rav4's plastic engine cover was falling off due to a couple missing bolts (a different location Toyota dealer had forgotten to replace them). I asked if I could stop in and get the screws put on or if they could tell me what size and they told me to come on in. They had my problem fixed and out the door quickly and were very kind. The gentleman even gave me directions to my next place I was heading to. Thank you! I highly recommend this place and the staff due to my positive experience! 🙂
Excellent service! I chose Cedric Theel over other dealerships because they were straightforward and honest. I never felt pressured to do something I didn't want to do. One of the salesmen even suggested that, given my situations, priorities, and concerns, that a specific large purchase might not meet my needs. He was right. And even though it might have cost him a big sale, he told me the truth. Five stars, two thumbs up.
We recently purchased a Toyota Hylander at Cedric Theel Toyota, Bismarck ND.We are extremely satisfied and impressed with the Cedric Theel Dealership. Everyone we came in contact with were very friendly and helpful. Our salesman Brad was very knowledgeable about all the features of our vehicle, and took the time to show us all of them while answering all our questions. We live in Jamestown and have been dealing with a local dealership for over 30 years. They didn't have the vehicle we were looking for, so we began looking in Fargo, Aberdeen and Bismarck. After our experience at Cedric Theel Toyota, we will be a repeat Customer in the future.Thank you,Jim and Fran Geisler
I worked primarily with Bradley J and he was exceptionally helpful in finding exactly what I needed. Mike in finance was awesome, and I can’t speak highly enough of Ben and all his help in demonstrating the new features of my vehicle. 10/10 experience at Cedric Theel - I will be recommending you guys to everyone! My experience at Toyota of Bozeman, in contrast, was nothing remarkable; hence why I took my business elsewhere! Truly cannot speak highly enough of the entire team and their willingness to assist me in finding a new vehicle and getting me the best trade-in value on my old vehicle.
Our salesman was John Dempsey, We traveled from Wyoming as they had the vehicle we were looking for. John made sure the car was exactly what we expected and made sure we were happy with our purchase. We did most of the sale over the phone and text and John and Cody in Finance were wonderful to deal with and not pushy. We will definitely use them again.
We bought our second Toyota from here and the experience was nothing but positive both times. I normally despise salesman but Oscar was great! I appreciate his help very much, especially since we are from the other side of the stateWhen we are ready to buy our next vehicle it will be from here, Thanks!