What Our Customers Have to Say | Cedric Theel Toyota

Michele G.

1/05/2022 - Google

I had an excellent experience dealing with Cedric Theel Toyota in Bismarck when I recently purchased a vehicle. My salesman Ben, and Cody in Finance were awesome to work with. Ben was very thorough in helping me select the vehicle, showing and explaining all the features. Cody made financing a quick process. After the sale, their follow-up was great and any questions I did have were promptly answered. I love my new Rav4 Hybrid and would definitely do more business with them in the future!!

Tiffani A.

12/29/2021 - Google

Snow kept alot of people and places down today. The staff here made it in to work anyway and were AH..MAY..ZING! I saw vehicle online, sent them a message and within the hour we set up appt. Went in today, test drive and BOOM I went home with a new vehicle to add to our family. Mitch and Conor were super to work with very knowledgeable and just great guys. Best car buying experience I've ever had!

Melissa G.

12/05/2021 - Google

Do to the current automobile shortages we were struggling to find a reasonably priced 4Runner in the Colorado region, so we contacted Brad at Cedric Theel Toyota. We told him what we wanted and for what price. Brad listen to our desires and promptly got back to us with the exact 4Runner for less than expected. Brad picked my husband at the airport, Cedric Theel had all paperwork in order and got him immediately on the road for the long drive home. Brad followed-up to make sure he made it home safe and asked if we had any issues or questions. We love the 4Runner and it was well worth the extra effort/travel to get it. We would certainly to do business with Brad and Cedric Theel Toyota again.

Brandi S.

10/09/2021 - Google

Brad Rosenfeldt was great to work with. He answered all of my questions. I felt valued and taken care of as a customer. Working with Cody in finance was also a good experience. He answered all the questions and gave insight as needed. Thank you, Brad & Cedric Theel, for all the help when purchasing my new 4Runner!

jennifer l.

10/05/2021 - Google

Cedric Theel once again provided excellent customer service!! We noticed 2 engine warning lights as we were leaving on a trip and pulled into Cedric Theel early AM without an appointment. Keegan and the Service Department were so accommodating. The problems were quickly corrected so we could safely continue our trip. The customer service at Cedric Theel is outstanding!!

Vinod C.

9/28/2021 - Google

I appreciate the care my Toyota Highlander and I have the small accident And they fix the very good After four months I had a small issue And I call If it’s the right away well taken care of and if any issue arise, I have the option to take care of it. Staff is friendly and helpful, assuring our is taken care of during our visits.Thanks 🙏

John F.

9/23/2021 - Google

Professional sales and service staff. I have been associated with Cedric Theel since 1998 and trust their expertise in both sales and service.

Spencer L.

9/20/2021 - Google

Outside of having to wait four months for the vehicle we ordered, it was a pleasant, trouble free experience.

Bob B.

9/16/2021 - Google

Best dealership ever. The sales staff is top shelf and thrive on customer satisfaction. You see it in the sales person, sales manager, and finance team. Simply outstanding!We also have all our service, maintenance, and repairs completed at Cedric Theel Toyota. These folks do it right every time.

Patti L.

9/02/2021 - Google

I appreciate the care my Toyota Sienna receives when the oil is changed. The all points maintenance check that is done assures me that the van is well taken care of and if any issue arise, I have the option to take care of it. Staff is friendly and helpful, assuring our van is taken care of during our visits.

Ryan B.

8/25/2021 - Google

Even though we live 273 miles away, the trip to Theel Toyota was everything we hoped it would be plus more. Though I do have to say if it wasn't for Bradley, we would have never made the trip!!Our deal with the dealership started by chatting via text with Bradley. He was quick to reply, extremely courteous, kind, and even connected with us on a personal level. After arriving to the dealership, we were greatest warmly and after a couple hours, we were talking with multiple people like we were long time friends. Tyler and Cody made the buying process a breeze and Tyler spent some time explaining as much as we could handle on our new vehicle. Bottom line, Cedric Theel Toyota should give lessons to every other dealership on how to treat their customers.

Seanna L.

8/22/2021 - Google

I'm from out of state and my Rav4's plastic engine cover was falling off due to a couple missing bolts (a different location Toyota dealer had forgotten to replace them). I asked if I could stop in and get the screws put on or if they could tell me what size and they told me to come on in. They had my problem fixed and out the door quickly and were very kind. The gentleman even gave me directions to my next place I was heading to. Thank you! I highly recommend this place and the staff due to my positive experience! 🙂

Gabriell S.

8/22/2021 - Google

Excellent service! I chose Cedric Theel over other dealerships because they were straightforward and honest. I never felt pressured to do something I didn't want to do. One of the salesmen even suggested that, given my situations, priorities, and concerns, that a specific large purchase might not meet my needs. He was right. And even though it might have cost him a big sale, he told me the truth. Five stars, two thumbs up.

Fran G.

8/15/2021 - Google

We recently purchased a Toyota Hylander at Cedric Theel Toyota, Bismarck ND.We are extremely satisfied and impressed with the Cedric Theel Dealership. Everyone we came in contact with were very friendly and helpful. Our salesman Brad was very knowledgeable about all the features of our vehicle, and took the time to show us all of them while answering all our questions. We live in Jamestown and have been dealing with a local dealership for over 30 years. They didn't have the vehicle we were looking for, so we began looking in Fargo, Aberdeen and Bismarck. After our experience at Cedric Theel Toyota, we will be a repeat Customer in the future.Thank you,Jim and Fran Geisler

Mikaela S.

8/08/2021 - Google

I worked primarily with Bradley J and he was exceptionally helpful in finding exactly what I needed. Mike in finance was awesome, and I can’t speak highly enough of Ben and all his help in demonstrating the new features of my vehicle. 10/10 experience at Cedric Theel - I will be recommending you guys to everyone! My experience at Toyota of Bozeman, in contrast, was nothing remarkable; hence why I took my business elsewhere! Truly cannot speak highly enough of the entire team and their willingness to assist me in finding a new vehicle and getting me the best trade-in value on my old vehicle.

Ryan O.

6/08/2021 - Google

Super friendly and great to work with.

Jennifer H.

5/13/2021 - Facebook

Our salesman was John Dempsey, We traveled from Wyoming as they had the vehicle we were looking for. John made sure the car was exactly what we expected and made sure we were happy with our purchase. We did most of the sale over the phone and text and John and Cody in Finance were wonderful to deal with and not pushy. We will definitely use them again.

Lorelei B.

5/03/2021 - Google

Very accommodating personnel, they did everything to make sure that I was making the right choice and made the whole process of purchasing my Toyota Highlander smooth-sailing. Special mention to Mitch, Bradley and Cody....you guys were great!

Brianna V.

4/26/2021 - Facebook

My husband and I went in with 2 trades in hopes to get leases for each of us and Mitch helped us get that done. Any questions we had, he either had the answer or was able to find out for us. Highly recommend and we will definitely be repeat customers.

fockingclassy

3/20/2021 - Google

We bought our second Toyota from here and the experience was nothing but positive both times. I normally despise salesman but Oscar was great! I appreciate his help very much, especially since we are from the other side of the stateWhen we are ready to buy our next vehicle it will be from here, Thanks!

Monday	8 AM - 7 PM
Tuesday	8 AM - 7 PM
Wednesday	8 AM - 7 PM
Thursday	8 AM - 7 PM
Friday	8 AM - 7 PM
Saturday	8 AM - 5 PM
Sunday	Closed

Monday	8 AM - 6:30 PM
Tuesday	8 AM - 6:30 PM
Wednesday	8 AM - 6:30 PM
Thursday	8 AM - 6:30 PM
Friday	8 AM - 6:30 PM
Saturday	8 AM - 6:30 PM
Sunday	8 AM - 4 PM

Monday	7 AM - 6:30 PM
Tuesday	7 AM - 6:30 PM
Wednesday	7 AM - 6:30 PM
Thursday	7 AM - 6:30 PM
Friday	7 AM - 6:30 PM
Saturday	8 AM - 4 PM
Sunday	Closed

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